Data We Collect and Why We Need It
When you open an account we ask for your mobile number, email and date of birth so we can verify your identity and satisfy local compliance requirements. Each time you deposit via Touch 'n Go eWallet, Boost or GrabPay we log the transaction reference, amount and
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timestamp to reconcile your wallet balance and produce account statements. We track your IP address and device type to detect unusual login patterns and prevent unauthorised access. Session cookies remember your login state so you don't have to re-enter your password each time you switch between
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the sportsbook, live casino and slot lobbies. We never sell your data to third parties. Payment processors see only the transaction details they need to clear your deposit or withdrawal; game providers receive a session token but not your name or contact details. We store account
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and transaction records for the period required under local record-keeping rules, then delete them unless a legal hold applies. If you close your account we retain the minimum data needed to prevent duplicate registrations and meet audit obligations, then purge the rest within the timeframe local
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law permits. You can request a copy of the data we hold, ask us to correct an error, or withdraw consent for marketing messages by contacting support through live chat or the email address below. We will respond within the time local privacy law allows. Where
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local law permits, you may also request deletion of data that is no longer necessary for the original purpose; we will honour that request unless a legal or regulatory obligation requires us to keep it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.